QC Analyst & Application Support Specialist

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Fimple is a product company focused on building a cloud-native, highly composable, and extendible platform to meet the end-to-end platform requirements of digital, disruptive, and new entrant financial players seeking agility. We offer a modern, highly composable, and extensible platform with robust ecosystem/marketplace support, powering business needs and fostering success in a rapidly evolving market.

We are seeking a Test Engineer & Application Support Specialist to join our team. In this role, you will ensure the functionality, integration, and performance of our banking applications, while also providing high-level technical support. You will work closely with our developers, business analysts, and first-level support teams to ensure our systems meet the highest quality standards.

What Will The Right Person Look Like?

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Minimum 1+ years of experience in functional testing, particularly in banking or financial applications.
  • Expertise in creating and executing test cases, test plans, and test scripts from detailed specifications.
  • Strong knowledge of system integration testing (SIT), user acceptance testing (UAT), and regression testing.
  • Familiarity with testing methodologies, defect tracking, and reporting tools (e.g., JIRA, TestRail, Selenium, or similar).
  • Experience with API testing, database validation, and front-end/back-end testing.
  • Proficiency with SQL for writing queries to validate test results and troubleshoot issues.
  • Strong analytical skills with attention to detail and a focus on identifying edge cases.
  • Ability to work independently and in cross-functional teams.

What Will You Be Doing?

  • Conduct detailed functional testing of banking applications, ensuring all features meet business requirements, technical specifications, and user expectations.
  • Create and execute test cases, scenarios, and scripts based on system requirements and business use cases.
  • Perform system integration testing (SIT), user acceptance testing (UAT), and regression testing to verify software updates and patches.
  • Identify, document, and track defects using appropriate tools, providing thorough root cause analysis and facilitating timely resolution.
  • Collaborate with developers and business analysts to clarify requirements and ensure accurate system implementation.
  • Provide 2nd level support for banking applications, addressing technical issues escalated from the 1st level support team.
  • Investigate and troubleshoot complex application issues, delivering timely solutions.
  • Assist in creating and maintaining technical documentation and user manuals.

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